Privacy policy

We collect and process various types of personal data about you, which may include:

Identity Data: Name, username, or similar identifiers.

Contact Data: Billing address, delivery address, email address, and phone number.

Financial Data: Payment card details.

Transaction Data: Details about payments to and from you and other details about products and services you have purchased from us.

Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

Usage Data: Information about how you use our website, products, and services.

Marketing and Communications Data: Your preferences for receiving marketing from us and your communication preferences.

How We Collect Your Personal Data

We use various methods to collect data from and about you, including:

Direct Interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.

Third Parties or Public Sources: We may receive personal data about you from various third parties and public sources.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and deliver your order including managing payments, fees, and charges.
  • To manage our relationship with you which includes notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey.
  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve you.
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
  • To make suggestions and recommendations to you about goods or services that may be of interest to you.

Legal Basis for Processing

We will process your personal data based on one or more of the following legal grounds:

  • Consent: Where you have given us explicit consent to process your personal data for a specific purpose.
  • Legal Obligation: Where we need to comply with a legal or regulatory obligation.
  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under GDPR, you have the following rights in relation to your personal data:

  • Access: You have the right to request access to your personal data.
  • Rectification: You have the right to request correction of the personal data we hold about you.
  • Erasure: You have the right to request deletion of your personal data.
  • Restriction: You have the right to request restriction of processing of your personal data.
  • Transfer: You have the right to request the transfer of your personal data to another party.
  • Objection: You have the right to object to the processing of your personal data where we are relying on a legitimate interest.

How to Contact Us

If you have any questions about this GDPR compliance statement or our data protection practices, please contact us:

Changes to This Statement

We may update this GDPR compliance statement from time to time. We will notify you of any changes by posting the new statement on our website. We recommend that you review this statement periodically for any changes.

Thank you for trusting Repono.se with your personal data